Shipping Policy
Our Australian operations are working effectively within federal and state health guidelines to ensure our team's health and safety is at priority. We are also currently working within regular operating hours to ensure your shipments are dispatched with love on a timely basis.
Kindly note that delays may occur with local and international shipping due to the recent impacts of covid-19 on transport. As a new business we are passionate about providing our best service for you to enjoy your beautiful new tools.
Domestic Shipping – Australia
We work with Australia Post/Startrack for all local and domestic shipments.
Express Shipping – Flat fee $10
(1-2 days) Subject to recent delays
Free Express Domestic Shipping on orders over $100 –
(1-2 days) Subject to recent delays.
We are passionate about getting your newest tools dispatched at the soonest convenience. Please note orders will be dispatched within 2 business days of purchase.
International Shipping
We work with Australia Post for international shipments.
Express International Shipping – Flat Fee $30
7- 14 business days
AUSTRALIA
Returns Policy
Skyn Collective will refund or replace any goods purchased if they are found to be faulty or damaged.
If you change your mind about the products you have ordered, your product(s) purchased can be returned to us for a refund or exchange under the following conditions:
-
Products must be unopened, unused and in the original condition and packaging.
-
Products must be sent back within 7 days from original receipt of goods.
-
Your proof of purchase/order information must also be included in the return.
Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products.
The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any.